Get Certified by
NEXT LEVEL F&I

• Get introduced to the NEXT LEVEL F&I way of thinking—what makes our process different and why it works in today’s market
• Understand exactly how the online training program flows, how to pace yourself, and what support resources are available to you
• Learn what to expect from each module and how to get the most out of your time and effort

• Understand the true role of an F&I Manager—not just what the job is, but why it exists and how it impacts the dealership’s success
• Learn how most F&I pay plans work (and more importantly—how to maximize your income on any pay plan)
• Discover the difference between landing just “a job” vs. building a high-paying, high-respect F&I career
• Understand exactly who you’re working for and with: Your customers, your lenders, and your dealership
• Learn how to track and study your own performance using your personal deal log as a growth tool
• Get mentally prepared to take this role seriously and build a long-term career in F&I
• Begin your personal and professional transformation into an F&I professional people trust and buy from

• Take a deep dive into every major F&I product, including Service Contracts, GAP, Tire & Wheel, Appearance Protection, and more
• Learn how each product actually works—not just surface-level sales points
• Understand why customers really need these products and how they protect both the buyer and the dealership
• Build value in every product by connecting features and benefits to customer needs and concerns
• Gain confidence explaining even the most technical coverages without sounding robotic or pushy
• Begin your personal and professional transformation into an F&I professional people trust and buy from

• Understand the key differences between Retail, Cash, Subprime, and Lease deals
• Learn how each deal type changes your paperwork, presentation, lender communication, and product eligibility
• Recognize where your money and your opportunities come from in each type of deal
• Build confidence knowing how to present products and structure deals, no matter what deal type comes across your desk

• Learn how to choose the right lender for each deal—based on credit, structure, and dealership goals
• Understand how key factors like credit score, job time, LTV, and DTI affect your approvals
• Get hands-on with real-world examples of lender rate sheets, program guidelines, and callback notes.
• Learn how to structure deals for faster approvals and better terms
• Get inside info from an exclusive interview with a real lending manager—what they look for and how they make decisions

• Master the art of the customer introduction—this is where deals are won or lost
• Learn the A’s, B’s, C’s (and D’s and E’s) of effective F&I conversations: Approach, Build Rapport, Control the Flow, Demonstrate Value, and Engage with Confidence
• Shift from being an “information giver” to becoming a true F&I Sales Professional who helps customers make informed decisions
• Learn how to present the factory warranty the right way to set up your product presentation
• Build trust fast, reduce resistance, and deliver your menu presentation with authority

• Learn the NEXT LEVEL approach to eliminating objections before they happen
• Master our signature “EXPOSURE” technique—a powerful way to help customers see the risks of saying no
• Get specific, word-for-word closes for the most common objections you’ll hear in the box:
• “It’s a good car, I shouldn’t need that.”
• “I don’t want GAP.”
• “I don’t want to pay that much more per month.”
• “I don’t need prepaid maintenance.”
• “I don’t care about ceramic protection.”
• Build your mental toughness and learn how to stay cool, focused, and persuasive under pressure

• Understand the key legal requirements and regulations that affect every F&I Manager
• Learn directly from a real dealership Compliance Officer—get the perspective of someone who audits real deals every day
• Cover the most important compliance topics: 8300 Form, OFAC, Red Flags, Privacy Notices, Regulation B, RBPN, Reg Z, and more
• Protect yourself, your dealership, and your customers from legal trouble
• Learn how to document deals properly and avoid putting yourself on the radar of auditors and regulators

• Understand what “Contracts in Transit” (CITs) really means and why they’re a huge deal for your dealership
• Learn how to shorten funding delays and avoid having deals stuck in limbo
• Recognize the most common things that hold up deals—and how to fix them quickly
• Learn the daily and weekly routines that professional F&I Managers use to stay on top of their CITs and keep the cash flowing

• Get specific, actionable steps for landing your first F&I job after graduation
• Learn how to build and present a resume that makes you stand out—even if you’ve never been in F&I before
• Discover how to position yourself as the type of F&I candidate dealerships are desperate to hire
• Learn how to turn an entry-level opportunity into a stepping stone toward higher-paying roles
• Find out how NEXT LEVEL F&I can continue to help you with ongoing support and job placement resources

• Test your knowledge across all 10 previous modules with a professional-level exam
• Make sure you’re truly ready—both in knowledge and mindset—to step into an F&I office and produce results
• Earn your NEXT LEVEL F&I Certificate of Completion—something real you can show potential employers